Shipping Policy
Effective Date: June 29, 2026
Thank you for shopping with Spiror. This Shipping Policy explains how we process, ship, and deliver your orders.
1. Order Processing
- Orders are processed within 1–3 business days after payment has been successfully received.
- Orders are processed Monday through Friday, excluding weekends and public holidays.
- During high-demand periods, processing times may be slightly longer.
2. Shipping Time
Estimated delivery times are:
- United States: 3–7 business days
- International Orders: 7–21 business days (where available)
Delivery times are estimates only and may vary depending on the destination, shipping carrier, customs processing, weather conditions, or other factors beyond our control.
3. Shipping Charges
Shipping costs are calculated at checkout based on the destination, shipping method, and order size.
From time to time, we may offer free shipping promotions. Any applicable free shipping offers will be displayed during checkout.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number (if available).
Please allow up to 24–48 hours for tracking information to become active.
5. Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
If an incorrect address is provided, please contact us immediately. We will do our best to update your information before the order is shipped.
If an order has already been shipped, we cannot guarantee that the address can be changed.
6. Delayed or Lost Shipments
Although we work with trusted shipping carriers, delays may occasionally occur due to:
- Weather conditions
- Carrier operational delays
- Customs clearance (for international shipments)
- Holidays or peak shopping seasons
If your package appears to be lost or significantly delayed, please contact us and we will assist you in working with the shipping carrier.
7. International Orders
International customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by their country.
These charges are not included in the product price or shipping cost unless otherwise stated.
8. Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery.
Include:
- Your order number
- Photos of the damaged package
- Photos of the damaged product
We will review your claim and work to provide an appropriate resolution.
9. Contact Us
If you have any questions about our Shipping Policy, please contact us:
Spiror
Website: https://spiror.co
Email: support@spiror.co
Phone: +1 832 802 8426
Business Address:
1351 Greens Pkwy #115
Houston, TX 77067
United States
Last Updated: June 29, 2026